Assignment
Discuss the following points regarding the total quality management concept:
• Discuss personal experience in regard to quality improvement programs.
o If you have no experience, you should gain some from friends or work colleagues or-as a last resort-news articles.
o If news reports are used, references and in-text citations must be provided.
• What has led to the more comprehensive strategic view about total quality management?
• What impact did the quality improvement program have on the company or organization? Please provide specific examples demonstrating the impact.
• Why do some quality initiatives fail?
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also include a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also Include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.