What gets measured gets done


Discussion Post: System Opinion

A great example of process variation are clothing sizes. Ever buy the same pant style from the same brand with the same size and it DOESN'T FIT? There is a favorite Taiichi Ohno quote in continuous improvement science circles, ‘what gets measured gets done.' During the process of making those pants, measurements are taken to ensure the predictability that the correct size is being made. A stable process is when you repeatedly receive the same size, and it FITS! Explore Statistical Process Control. That is one process utilized to help reduce variation in production and create a stable work environment.

1) What is your opinion regarding this statement:

A stable system means that the system is efficient.

2) Is it true? Is it false? Provide evidence to support your position.

The response must include a reference list. One-inch margins, double-space, Using Times New Roman 12 pnt font and APA style of writing and citations.

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Business Management: What gets measured gets done
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