Come up with a plan to bring AR days back in line. It will take cooperation from the medical staff, the clinical departments, health information management, the business office, and many others, so include how you will involve these departments in devising a solution.
As you prepare your process improvement plan, keep the following in mind.
- What further data collection will you conduct before beginning to write your plan?
- What will be the elements of your plan?
- For each element, who will be the key players and what will be their roles?
- What resources outside of senior management will you engage?
- How will you present your plan at the board meeting?
- And how will you know that your plan has been effective?