1. What functions do managerial capacity and services perform in the growth of a firm? What issues might arise from a managerial capacity problem? Brainstorm two solutions, other than hiring, to a managerial capacity problem.
2. What factors must a firm consider when evaluating whether to use internal or external strategies for growing a firm? Which of these factors are the most important? Which are the least important?
3. How does one build a scalable business plan? What are some examples of scalable business plans that have been implemented in the health care industry?