Questions:
QUESTION 1
Communications can be classified via four methods. Which of the following is NOT one of these methods?
Listening
Verbal
Nonverbal
Written
QUESTION 2
Continuous Improvement is a process of the safety management system that emphasizes the contributions people make to __________ and permanent solutions to problems.
short-range
medium-range
long-range
External
QUESTION 3
__________ is any condition in the workplace that, by itself or by interacting with other variables, could cause death, injuries, property damage, or other losses.
A hazard
An accident
An oversight
A miscalculation
QUESTION 4
What form of communication is best to use in the majority of situations that will arise on the job?
Filter free interaction
One-on-one, positive reinforcement
Oral, then written, followed by feedback
One-on-one and face-to-face
QUESTION 5
In the discussion on "Communication Filters," the author of your textbook lists three of the most common filters. Which of the following is NOT one of these filters?
Knowledge
Bias
Mood
Feedback
QUESTION 6
A __________ environment does not exist.
healthy
clean
zero-risk
noisy
QUESTION 7
Which of the following are NOT included in the hidden costs of accidents?
Lost time by supervision
Medical and compensation insurance costs
Costs of breaking in a new worker
Damages to tools and equipment
QUESTION 8
Safety and health efforts should be __________, budgeted, measured, and evaluated.
fixed
complex
planned
motivation
QUESTION 9
Which of the following is NOT one of the nine elements of a safety management system?
Management leadership and commitment
Analyzing the work and the workplace periodically
Hazard recognition, evaluation, and control
Training and orientation
QUESTION 10
Most safety experts agree that most mishaps in the workplace involve human errors of __________ or commission.
planning
omission
involvement
Attitude
QUESTION 11
Safety costs money, and many managers refuse to invest their money on something that produces no profits. How would you go about convincing your manager he or she is wrong? Give an example of your proof. (Minimum of 200 words