What factors may cause providers to relate to patients in a


Reflect on the Challenges of a New Mandate case study that is presented in this module.

1) What challenges do medical facilities face when trying to become more culturally competent?

2) What kinds of assumptions do providers sometimes make about people from other cultures?

3) What factors may cause providers to relate to patients in a biased manner?

4) What can healthcare organizations do to ensure cultural competence among their employees?

5) When responding to your classmates, evaluate their responses.

6) Do you agree or disagree with their suggestions, and why?

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Business Management: What factors may cause providers to relate to patients in a
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