This week you will explore Quality systems, quality control, inspection, quality tools, and quality management. This is not an opinion piece, this is a research forum, please limit your observations, insights, and opinions to the last part of your posting.
What factors are important to a high-quality product or service in the airline industry segment?
What quality problems or issues has the airline industry had challenges with in the past?
How does the airline industry generally manage the quality of products and services?
What are your general perceptions of the quality of products and services in this industry segment?