What exchanges or concessions were made in order to reach a


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The collective bargaining relationship can be viewed from multiple perspectives but must be understood within its historical context. The relationship is influenced by internal bargaining history, the external environment, as well as the personalities of its leaders. Some relationships become adversarial while others develop an organizational culture which supports collaboration between management and the union. Your assignment is to view the film and answer the discussion questions. The film reviews the history of organized labor in the United States and the demise of Eastern Airlines. The film can be accessed from

1- Part1: https://www.youtube.com/watch?v=MSSPAM3vauw
2- Part2: https://www.youtube.com/watch?v=mya5HUDOWX0

DISCUSSION QUESTIONS:

1. What internal and external factors led management and the unions to want to change in order to survive?

2. When conflict escalated over the terms of the collective bargaining agreement, what were the positions of management and the unions?

3. What exchanges or concessions were made in order to reach a deal?

4. How much did the personalities of the leaders influence the decisions?

5. In your opinion, could the failure of the airline be avoided? Why or why not?

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Business Management: What exchanges or concessions were made in order to reach a
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