1. Why did Virginia Mason and Owens & Minor initially join together? Was there strategic alignment between these two organizations or another reason for the partnership? Be specific.
2. Describe the Total Supply Chain Cost (TSCC) program developed by Virginia Mason and Owens & Minor. How did this program help Virginia Mason from an operations efficiency standpoint?
3. How would you evaluate the Total Supply Chain Cost (TSCC) program developed by Virginia Mason and Owens & Minor? Did the program achieve its 3 major goals?
4. What changes would you have made to the contract, based on the knowledge you have gained during the partnership?
5. What effect has this partnership had on patient care and the patient experience?