What does this case suggest about doing business


1. What is your gut reaction to whether Yahoo! should comply or push back?

2. Why do you believe that action to be the right thing to do? What guides you choosing that particular decision?

3. Assuming that you follow through with this line of action, how would this decision shape Yahoo! as a company? What kind of precedent is set by pursing this act? What values are at stake for you and for Yahoo!?

4. What are the consequences of this action? Who stands the most to gain or lose by your decision? Could better outcomes have been achieved through different means?

5. Imagine that your decision were reported on the front page of the New York Times. Would you still abide by that decision? Would your answer be different if it was The China Daily or Der Spiegel (or some other international newspaper)?

6. What does this case suggest about doing business globally?

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Operation Management: What does this case suggest about doing business
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