What does corporate reputation play within organizational


1. What does corporate reputation play within organizational performance and social responsibility?

2. But do you think that environmental pressure is something that an organization can get around? Is it possible that management can make the adjustments before they start and need that change?

3. A small town with one hospital has two ambulances to supply ambulance service. Requests for ambulances during non-holiday weekends average 0.45 per hour and the rate is Poisson-distributed. Ambulance travel and assistance time averages two hours per call and follows an exponential distribution. Determine:

a. The average number of customer waiting for an ambulance.

b. The average time of customer waiting for an ambulance.

c. The probability that both ambulances will be busy when a call comes in.

d. The probability that a call has to wait for an ambulance to come for more than 20 minutes.

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Operation Management: What does corporate reputation play within organizational
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