What do you think the impact of leadership on quality is


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1.What do you think the impact of leadership on quality is? From your own experience can you describe a situation where leadership behavior had a positive impact on quality? How about a negative impact?

2. Select one Law of the Fifth Discipline, define the law, describe how you have experienced this law at work and discuss what you have learned from this law.

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Operation Management: What do you think the impact of leadership on quality is
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