Discussion
What do you think are the most important operational functions in your business--the one you are developing a plan for? Make sure you read everyone else's to see if you can help them add to their list (or subtract from it). Sometimes we get so caught up in what we know about our business that we may not see something that will be important to a potential reader of the business plan, so it is important that we each provide an unbiased view of what we think would be important.