1. What do you think are the biggest positives and negatives of the American POLITICAL system? Why do you think this?
2. Coordination between hierarchical levels: What roles do the authors imply will result in better coordination between levels in the hierarchy, permitting a better design?
3. How does quality equate to good patient care? How can healthcare managers use quality measures to indicate the overall health of their organization? Please do not forget to provide your reference(s).