What do you consider the main reasons for consumer outrage, Business Management

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What do you consider the main reasons for consumer outrage

Problem

What do you consider the main reasons for consumer outrage against Singapore Post? Describe at least two key events that lead to their current predicament.

Case: Singapore Post Ltd.: Recurrent Service Failures Thompson S.H. Teo, Jitao Chen, Felicia, Li Peng Lim, Yu Zhen Goh, Qian Bing Lim, Pei Yi Lee, Shi Khin Tan, Vanessa Jia Hui Kwa.

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Business Management: What do you consider the main reasons for consumer outrage

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Business Management: What do you consider the main reasons for consumer outrage

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