Problem
Imagine that you are the Hotel General Manager of a hotel that you helped to design. Answer the following questions:
I. Your role as the Hotel General Manager
i. As the Hotel General Manager, describe your responsibilities and explain your role in achieving business goals.
II. Build your hotel
i. Select a name, identify the number of rooms, service level (Full-Service Vs. Limited-Service), and specific location. List any amenities, restaurants, or services offered.
a. MUST explain why you selected these.
ii. What differentiates your hotel from others found in the chosen location?
III. Organizational Chart
i. Identify each division, departments, and positions in your hotel on an organizational chart.
a. It must start with you as the General Manager.
b. It must include at least 6 top executive positions and their departments.
IV. Sustainability & Energy Conservation
i. Explain the importance of Sustainability & Energy Conservation in the lodging industry in reducing your hotel's carbon footprint.
ii. Present 5 initiatives you would like to implement in the hotel. Explain each in detail and explain why you think it is important. You MUST cite research or data that supports your recommendations. Your essay must include one in each of these categories:
a. Water
b. Recycling/ Waste management
c. Food
d. Guest Room Supplies
e. Laundry
V. Consider the implicit and explicit controls needed to efficiently run a hotel.
i. Explain each category
a. Financial
b. Guest Related
c. Operational.
ii. Provide 2 examples of each category
VI. Conclusion.