What did you learn working through the five step process


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View the Lynda video "Solving Business Problems with Mike Figliuolo". Identify a problem you would like to address (ideally a real-world problem in your workplace) and participate in the exercise he describes using the Exercise Handout. After watching the video and completing the exercise (no requirement to turn in the exercise) answer the following in the Lesson Forum: (400 words minimum in total)

• What problem did you address?
• What was the solution?
• Was the solution different that what you had perceived as a possible solution (before you started the exercise)?
• What did you learn working through the Five Step Process?
• How can you apply what you learned to your workplace or future workplace?

The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.

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Business Management: What did you learn working through the five step process
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