Homework: Report to the Board
Read the Scenario
You are a healthcare consultant with a background in organizational development and change management. You have been hired by a healthcare organization, to help them develop a strategy to address a current crisis or challenge that is negatively impacting standards of care, outcomes, and the patient experience. After doing your research, you will write a short, memo style report, to be presented to the Board of Directors at their upcoming meeting.
Topic
You may pick your own topic for this homework, but it must fit within this overall definition: a crisis or challenge that is negatively impacting standards of care, outcomes, and the patient experience in a healthcare workplace.
There are two ways that you may identify your topic:
I. If applicable, you may pick a crisis or challenge within your own current or past healthcare workplace.
i. Sample crises and challenges: COVID-19, weather emergency, staffing shortage, layoffs, financial crisis, merger, or acquisition, etc.
II. If you do not have a healthcare workplace example, search for an article about a relevant crisis or challenge. Be sure to include a link to the article in your references.
i. Suggested sources: The Wall Street Journal, Forbes, Business Week, The Economist, Modern Healthcare, The Journal of the American Medical Association, and any other professional journal or publication.
ii. You may also find useful material on the following websites: American Hospital Association, American College of Healthcare Executives and The American Public Health Association (www.apha.org).
Task:
Based on your chosen topic, write a concise, memo-style report to the Board of 2 to 3 pages.
Your report must include the following four sections:
I. Executive Summary
i. Briefly describe the healthcare organization concerned, including its location, size, major products or services, the community it serves, etc.
ii. Provide a clear and concise description of the crisis or challenge faced by the organization.
II. Assessment of the Issue
Indicate current and expected future effects of the crisis or challenge on these areas:
i. Standards of care and outcomes
ii. The patient experience
iii. Facility staff (to include medical staff)
iv. Other internal and external stakeholders
v. Financial health of the organization
Note: In preparing for this section, you may wish to conduct a SWOT analysis
III. Recommendation
Describe an actionable strategy to address the crisis or challenge, including:
i. Major actionable steps of the strategy
ii. Timeline to implement these steps
iii. Resources, including staff time, materials, facilities, financial considerations, etc.
IV. Outcomes and Measures
Describe the expected results and outcomes of the strategy, and indicate how success will be measured. This section should answer these questions:
i. How will your recommended actions impact the patient experience?
ii. What data will be needed to measure these results and impacts?
iii. What is the next step if the plan does not achieve its desired effect?
Format your homework according to the following formatting requirements:
i) The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
ii) The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
iii) Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.