What could the supervisor have done differently


Discussion: Conflict Video

View the youtube video "The Confident Supervisor: Conflict Management: Supervisor Training" on how to handle a difficult conversation regarding a dress code issue. For your first post, use these questions to analyze the video:

1. What did you observe?

2. How did the supervisor handle communicating with the employee? What was the employee's reaction?

3. What did the supervisor do well?

4. What could the supervisor have done differently?

5. In your opinion, what should have happened?

The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.

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