What controls were in place at the time the crisis occurred


1. Briefly describe what occurred in the situation you chose.

2. What controls were in place at the time the crisis occurred?

3. In hindsight, what THREE key controls could have been implemented to minimize the poor situation?

4. In your opinion, did the situation develop as a result of poor leadership, weak management, or unfortunate circumstances (you can’t say all of the above – choose one). Explain.

Choose one of the following situations to answer the above questions:

. The Flint, Michigan tainted drinking water crisis in 2017

. The January 2017 Presidential US entry ban on citizens of six countries

. The Oakland, California warehouse fire in December 2016

. The San Bernardino shootings in December 2015

. The FBI versus Apple lawsuit about unlocking an iPhone in 2016

. Germanwings flight 9525 crash in March 2015

. Pro-democracy demonstrations in Hong Kong in Fall 2014

. The Crimean and Ukraine crisis beginning in March 2014

. The West African Ebola breakout beginning in February 2015

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Operation Management: What controls were in place at the time the crisis occurred
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