What conclusion can you draw from the case about leading


Recall your experience of a work group or team with which you are familiar and comment critically on:

The extent to which members clear about the goals of the group-

what they expected to achieve and how their performance would be evaluated;

The diversity of group membership and importance of diversity for the effective operations and success the group;

And what made the group effective or fall apart.

What conclusion can you draw from the case about leading teams and groups by managers?

You may cite and reference other authors.

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Operation Management: What conclusion can you draw from the case about leading
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