Problem
Watch any episode of "Undercover Boss," and then write a formal 500-word analysis according to the following instructions:
• Pick one of the jobs and briefly describe the setting and what transpired.
• What surprised the "Boss" find?
• What changes were made because of this experience? Were these appropriate?
• What communication concepts were demonstrated in this job?
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.