1. What types of issues can you likely resolve by knowing how to access and use the Control Panel? Choose all that apply.
network issues
screen resolution and volume issues
frozen application issues
virus issues
2. What can help prevent issues related to downloading content from the internet?
unplugging the CPU
customizing the resolution settings
rebooting the computer
installing antivirus software
3. What are the first steps that you should take if you are unable to get onto the internet?
Check your router connections then restart your router.
Plug the CPU to a power source and reboot the computer.
Adjust the display properties and check the resolution.
Use the Control Panel to adjust the router settings.
4. Which key will open the Help section when working in most Microsoft products?
the windows key
Alt1
F1
F10