1. What can a business do to protect itself from an overly aggressive sales force when the sales representatives are trying to make contracts with customers and increase their commissions?
2. Suppose a business, facing an agreement that will work to its disadvantage, identifies a possible loophole due to a technicality in contract law. Is it ethical for the firm to use this technicality to get out of the deal? Is it ethical to hold another party to a contract he or she does not realize is being formed?