What basic information should be included in the business


The challenge in this focused gr oup project is to consider what basic information should be included in the business plan of a skilled nursing facility’s decision to add a new hospice program service line.

First step: Begin with a definition of a hospice (the product definition).

Second step: Identify issues to be a ddressed in the plan. The group might include: ? Will the service be delivered by the nursing home directly or contracted out (i.e., to a home care agency)?

What are the relative costs of these two options, especially in regard to the staffing, equipment and training?

How will the program be funded?

Will there be an inpatient compone nt? If so, where will the bed s come from (i.e., conversion or new construction)?

Which regulatory requirements ar e most germane to the program ( i.e., Medicare and State)?

How well does this business plan f it with the org anizational mi ssion, values and goals?

Where does this program rank compared to other organizational priorities?

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Operation Management: What basic information should be included in the business
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