Assignment:
Please read the case study called "The Poorly Informed Walrus"
Prepare answers to the two questions at the end of the case. When answering the questions, reflect on your own communication styles and whether your style of communication is more effective or more efficient. In other words, are you more interested in the "what" of the messages or the "how" of the messages you communicate with others?
Please reflect on your listening skills, which are an integral part of the communication process as well when answering the questions.
Review Questions
1. What barriers to communication are evident in this fable?
2. What communication "lessons" does this fable offer to those who are serious about careers in the new workplace??
Readings:
The Poorly Informed Walrus
Developed by Barbara McCain, Oklahoma City University