You're hired by a restaurant chain, traditional paternalism and has been accused five times in the last five years by racial and gender discrimination. The company has had significant losses because of its poor image in the community.
Employees are shying and threatening to sue if conditions do not improve. The working class is 65% female, of which 55% are black women. 21% of men are black. The administrative class are mostly white men.
The board has decided to replace the CEO, hiring a Latina woman to try to change things. You are the new COO. The new CEO asks you to help to implement a different program to achieve operational objectives. She needs a report for the weekend.
Key questions for the discussion forum:
- What barriers and communication problems arising you expect in this situation?
- What forms of communication could be used to help the new CEO to reach your employees?
- What exactly do you suggest?
- Assuming you're new at work, How recopilarías information to make your analysis in less than a week?