What are the ways to improve service quality in


Assignment

Company: Antonskokken
This is the company where I did three months of internship
Task: Waiter, Quality management, Cashier, Kitchen helper
Page margin: Normal
Line spacing:1.5
Page size A4
Font: Times new roman
Font size:12

Main points required in report:

The report should be maximum 23000 characters. This is excluding acknowledgement, summary, table of contents, reference list and appendix.

Contents of the report:

• Company description
• Hostmanship
• Problem formulation:

• Considerations on collection of data and methodology
• Theoretical considerations
• Questionnaire
• Conclusion
• Reference list

Note: you can use this question in question formulation:

1. What are the ways to improve service quality in AntonsKokken?
2. How Hostmanship helps to get more customer in future?

You can use this relevant theory: 5 Gap model and Experience Economy which was first used in a 1998 article by B. Joseph Pine II and James H. Gilmore.

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Microeconomics: What are the ways to improve service quality in
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