what are the unspoken rules that give toyota its


What are the unspoken rules that give Toyota its competitive edge?

How do they make it possible for the company to change and improve performance without major disruption?

Explain your answers Spear,S., and Bowen,H.K. (1999)

Decoding the DNA OF THE Toyota Production' Harvard Business Review,Vol.77(5) pp.96-106 Harvard 750 words 4 references

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