What are the two characteristics of disruptive


1. What are the two characteristics of disruptive innovations?

2. Why do leading firms fail to recognize and react to potentially disruptive innovations? How can a firm avoid the kind of blindness that leads to disruption?

3. When you walk into a conventional retailer, similar items are stacked next to each other. Amazon tries not to do this in its warehouse. Why?

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Operation Management: What are the two characteristics of disruptive
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