1. Explain the following terms:
Strategic Planning
Customer Focus
2. What are the three theories of discrimination. List all three under Title VII of the civil rights act?
3. Explain Job analysis and Job description in your own words.
4. Define Transitional Matrix.
5. Explain the term Downsizing.
6. Explain Content Validation.
7. Explain Needs Assessment and Explain Kaizen.
8. Explain Myers-Briggs Type Inventory (MBTI).
9. Explain Out Placement Counseling.
10. Define Efficiency Wage Theory and Provide and example.
11. Explain Expectancy Theory.
12. Discuss how employee benefits in the United States compare with those in other countries.