1. Discuss the Kan Model as it relates to must haves / delighters and satisfaction / dissatisfaction. Discuss how delighters tend to migrate over time. How are organizations using Six Sigma as a leadership development tool or pipeline?
2. Describe Taguchi's thinking about the difference between the loss associated with striving to be "between specifications" versus trying to achieve the target.
3. What are the similarities and differences between situational leadership and command and control leadership? with referencing the information.