What are the risks of revealing mistakes in an open culture


Question 1 - After you read the module information regarding new technologies, answer the following questions: What are the issues surrounding selection and implementation of new types of technology? Focus on public demand, physician reaction, and issues of cost, among other concerns. (SEE ATTACHMENT FOR THIS QUESTION ONLY)

Question 2 - Discuss your thoughts and ideas about the newer trend of pharmaceutical and medical supply companies marketing directly to the consumer (e.g., ads about new medications, billboards for new hip and knee implants, etc.). What do you see as the pros and cons?

Question 3 - What are the differences you see between a culture of accountability, where people are held accountable for the mistakes they make, and the Just Culture approach, where mistakes are not punished, but seen as methods of learning? What are the pros and cons of each?

Question 4 - What are the risks of revealing mistakes in an open culture, as a way of being transparent with patients and families? What are the risks of concealing mistakes and errors?

Question 5 - What do you see as the conflicts between customizing patient care to the needs of an individual patient and standardizing care based on research?

Question 6 - In health care, change agents are faced with the challenge of engaging both employed staff and physicians in change initiatives. Frequently they have different perspectives and different agendas. Discuss your thoughts on how this can be managed so that everyone can feel that they are heard and that some common ground can be achieved.

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Management Theories: What are the risks of revealing mistakes in an open culture
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