Discuss the following:
Mini-Cases for Diversity
• What are the known Facts in each of these scenarios? What else may be going onwhat culture differences might explain the misunderstandings in these cases?
1. What organizational behavior problems do these cases illustrate?
2. What ethical dilemmas do these cases demonstrate?
3. What are the responsibilities of the hospital to the Hispanic woman and the "deaf" child?
4. You are the Risk Manager in the rural hospital with the Hispanic woman. What should you do about this complaint?
5. Was the physician insensitive to the pregnant woman and her husband? How could she have managed this situation differently? What should she do now?
6. What should the nurse say to the Iranian family now?
7. What principles of power and influence are at play here?
8. What should the managers do in each of these situations? Provide a rationale for your response to each situation?
Nurse Bullying: Unprofessional Conduct
1. What are the facts of this case?
2. What is the nature of organizational behavior problem?
3. Which theory or theories do you believe best explain the behaviors of Raymond's coworkers?
4. As the nurse leader, what interventions would be useful in dealing with workplace bullying?
5. What types of workplace behaviors define bullying?
6. Have you ever experienced or observed workplace bullying? Describe what happened and how is managed?
7. How does bullying impact workplace moral? Productivity? Patient care? Can you think of other effects of bullying in the workplace?
8. How does leadership or management team contribute to bullying?
9. What types of ethical issues are identified in this case study?
10. What kind of financial impact do you think the behavior of the nurses and their supervisor may have on the hospital?
11. Provide your reflections and personal opinions as well as your recommendations for addressing this problem.
Ghost Posting in the OR
1. What are the main facts of this case?
2. Which theory or theories do you believe best explain Dr. Neuer's behavior?
3. What are the three potential obstacles to changing Dr. Neuer's behavior? Should action (s) be taken against Dr. Neuer?
4. What are some ways that block time can be allocated to ensure the OR is used as efficiently as possible? Who should be in charge of this process? How can the process prevent ghost posting?
5. What steps can you take to ensure against this practice in the future? Provide your reflections and personal opinions as well as your recommendations for what could have done differently in this case.