What are the most important actions an organization (and their leaders) should take to create a Quality/Patient Safety Transformation?
As we have been going through the materials from the book, a number of key leadership actions have been identified to move an organization through a process to create a culture of Quality and Patient Safety.
In addition to the materials we have covered, it is also helpful to focus on key steps successful organizations, in this case, The Mayo Clinic, have taken to achieve superior quality and patient safety.
This paper should address what you believe are the most important steps an organization may take to accomplish this critical goal.
Using the attached article and what you have learned thus far in the class, please complete the following steps:
Read the article "Journey to Perfect - Mayo Clinic and the Path to Quality".
Upon completion, identify 3-5 steps that you believe were/are the most important steps/actions that the organization took to begin/sustain their Quality/Patient Safety transformation.
Explain the reasons that you chose these key steps or actions.
Explain why you think these are important to you as a leader and how you might include them in your role today or in your future health care career.
The paper should be 750-words, have at least two references outside the assigned text and article, and must have APA formatting. The Written Assignment must reflect graduate-level writing and thinking.