Think about how your organization manages and measures IT services. How is the cultural of RBM and RBB being transformed? How does your organization view integration, accountability, and change management? How are IT services structured? What is the key rationale for the organizational structure? How does individual greed for power, politics, performance, and personal financial interests affect the organization structure? What are the major results areas of integrated IT performance management? How do these results areas relate to your IT structures and processes? What is the mindset of senior management for results-based management and performance improvement?