1. A computer repair service has a design capacity of 80 repairs per day. Its effective capacity, how-ever, is 64 repairs per day, and its actual output is 62 repairs per day. The manager would like to increase the number of repairs per day. Which of the following factors would you recommend that the manager investigate: quality problems, absenteeism, or scheduling and balancing? Explain your reasoning.
2. What are the major differences between aggregate planning in manufacturing and aggregate planning in services?
3. How would you apply yield management concepts to a barbershop? A soft drink vending machine?
4. When is Materials Requirements Planning (MRP) appropriate?
5. How does the concept of time buckets relate to MRP?
6. What is the difference between independent and dependent demand? Provide an example of each.