What are the major components of e-scm and what is, Operation Management

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What are the major components of e-scm and what is

1. What are the major components of e-SCM? And what is e-procurement?

2. What are the elements and benefits of SCM integration?

3. Define the role of CRM in your own words. What are the key differences between today’s CRM and the early generation of CRMs?

4. What are the major types AND major components of CRM?

5. Briefly describe the customer relationship processes, and explain what is meant by a “hosted CRM.”

Part 2: Evaluate the online CRM system of your bank. What are the key functions included? What is missing? Is it a factor in your banking choice?

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Operation Management: What are the major components of e-scm and what is

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