You are a member of FEMA (Federal Emergency Management Agency) and you have been hired to conduct an incident post-mortem (after-disaster analysis) to provide feedback to senior government officials on the performance of various response teams during a disaster event. This is similar to the 9/11 commission report which analysed the response to the twin towers attack.
Using your answers to Written Assignment 2 (ATTACHED) as a starting point, DESCRIBE THE STEPS that you would take to conduct the post-mortem.
What are the key success factors in managing large, multi-agency and multi-jurisdictional response programs?
How can we determine or measure "success" in response?
How can we design drills and tests that specifically evaluate the key success factors for response?