What are the key business processes for friendly supermarket


Case Study: Friendly Supermarket

Assignment Aim:

Students are required to:

A) Appreciate the purpose of computer controls and auditing in digital economy

B) Describe the processes use in the development of computer-based systems/ERP and the ways in which processes are managed

Assignment Specifications:

Background:

Friendly Supermarket is a Queensland-based supermarket chain. It has been in business for over 25 years and operates 8 supermarkets at Brisbane, Gold Coast and Townsville. The company has experienced a decline in sales and profit over the last three years and the senior management team believes that a better understanding of the market and customers is needed to reverse the trend.

Required:

The senior management team of Friendly Supermarket has instructed you to prepare a report to evaluate and recommend Business Intelligence (131) software for the company. The report should include the following components:

A) Business requirements:

i) What are the key business processes for Friendly Supermarket?

ii) What are the major control risks for the business processes of the company?

B) Systems requirements:

i) What are some of the possible 131 features and functionalities that the company should consider to achieve their business objectives?

C) Software selection

i) Visit the websites of at least three (3) 131 vendors and provide a brief description of each vendor and its products.

D) Vendor selection

i) Compare and contrast the features and functionalities of two B1 software packages offered by the three vendors described in the report.

ii) Which one would be the most suitable vendor and 81 software package for the company and why?

Assignment Structure:

The report should include the following components:

a) Assignment cover page clearly stating your name and student number

b) A table of contents, executive summary

c) A brief introduction or overview of what the report is about.

d) Body of the report with sections to answer the above issues and with appropriate section headings

e) Conclusion

f) List of references

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