1. What are some differences and key issues that distinguish outsourcing from offshore outsourcing?
2. How would you distinguish a global service outsourcing provider from a staff augmentation outsourcing firm?
3. Give three primary reasons why organizations turn to outsourcing.
4. Can a firm be successful without outsourcing? Discuss the question fully and identify an example to support your position.
5. What key issues must be addressed when considering whether to outsource?
6. What are the key areas of risk when a firm enters into an outsourcing effort? How can these risks be reduced by following an effective outsourcing process?