1. What are the internal and external cultures of an organization and how do they affect management?
2. How Important is management really and can we distinguish it from leadership?
3. Who is Barry Schwartz and explain what might be the relationship between his ideas and the article “Linking employee satisfaction to customer loyalty.
4. How does management differ in different kinds of organizations? Please give some examples and relate your answer to the 4-fold table. 2. What are the major functions of management. Compare and contrast them ( similarities and differences)
5. The appraisal process is but one part of the overall performance management system. What are the five stages/ key principles you should put into action for an effective performance appraisal?