Assignment:
The Wholesale Club national chain of retail stores in the U.S., offers automobile maintenance services. Their store in New Haven, CT has a garage with three bays dedicated to oil changes. The garage normally is open only on weekdays from 9 am to 6 pm and on Saturdays from 9 am to noon. An oil change takes an average of 35 minutes to complete. During July, the height of the traveling season, the garage works at peak capacity and is open from 9 am to 9 pm on weekdays, and from 9 am to 5 pm on Saturdays.
a) What are the garage normal and peak capacities, in oil changes per week?
b) During the second week in July, the garage completed 210 oil changes. What is the utilization as a percent of normal capacity? As a percent of peak capacity?