What are the forces driving bpr and crm


Questions for Quest Foods:
Problem 1: How would you rate MacFadden, based on the progress he has made on CRM?
Problem 2: What are the forces driving BPR and CRM?

Problem 3: Are there reasons for going slowly on CRM?

Problem 4: What options exist for MacFadden? What are their pros and cons?

Problem 5: What are the characteristics of an ideal learning partner?

Problem 6: What recommendations do you have for MacFadden?

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