What are the Drawbacks of benchmarking
- Benchmarking systems and programmes can be costly and time consuming
- Diversity and complexity of information can 'overload 'management e.g. so much information; management can't see the wood through the trees.
- Obtaining information to actually undertake a BM exercise can be a problem e.g. historical, absent or out of date.
- Deciding who the 'best in a class 'is?
- Keeping staff motivated e.g. staff can be criticised and once they exceed standards the standard is normally raised.
- Confidential information could be leaked or compromised when shared.