What are the characteristics of a customer-focused business


1. A needs assessment allows HRD to learn which of the following?: All the above are true, Who needs to be included in programs or interventions, Where and what kinds of programs or interventions are needed, or Whether there are currently any roadblocks to the effectiveness of programs or interventions.

2. What are the characteristics of a customer-focused business strategy and its implications for the compensation strategy?

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Operation Management: What are the characteristics of a customer-focused business
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