Operational Behavior Class:
You are a manager of Operations at LL Green Corporation. Lately you have noticed that some employees are not getting along. At a recent team meeting there was a lot of tension between the older employees and younger ones. Complaints from the older employees were that the younger employees were disrespectful, felt they should be managing the job instead of them and always wanted to go home early. The younger employees felt the older ones didn’t like to work with them and demanded they work longer hours on the job. After thinking about the situation you realize you have a generational issue between the Baby Boomers and Millennials.
Read Articles:
Kunz, F., Boehm, S.A. & Bruch, H. (2011). Age diversity, age discrimination climate and performance consequences- a cross-organizational study. Journal of Organizational Behavior, 32 (2), 264–290.doi:10.100/job.698
Milligan, S. (2014, November). Wisdom of the ages. HR Magazine, 59(11), 22 ? 27.
Address the following questions in your response making references to both the article and the case in your response: What are the challenges in managing a diverse age group of employees?
What are the challenges in managing a diverse age group of employees?
How might diversity impact individual attitudes and behavior?
Can diversity increase job satisfaction? If so, how?