Assignment:
Use the steps of the decision-making process regarding your assigned scenario.
Create a 10- to 15-slide Microsoft® PowerPoint® presentation that addresses the following:
• Identify the purpose.
• What are the challenges for management?
• Set the criteria.
• As a management team, what goals do you want to achieve?
Case Scenario 1
The Director Team at St. Francis Nursing Home has been asked to create and implement a program to retain nurses. Nursing staff collectively felt that their administration did not fully understand a nurse's job duties and did not provide a way for the nurses to share their concerns about the work environment. Morale is low, and nurses have been resigning at a rapid pace. They are currently at a turnover rate of 22%.
Case Scenario 2
The staff members at Smiley Hospital are assigned to specific patient age groups and their responsibilities differ across the floor. The staff has been complaining that their evaluations do not accurately measure their responsibilities, and they are being measured on performance outcomes they cannot control. Morale is low because they believe their work is not being recognized. The directors at Smiley Hospital have been challenged with developing a new way to fairly assess individual performances according to their various job descriptions.
Case Scenario 3
The quarterly reports of expenditures for all the St. Agnes Health System have been distributed. You are the Director Team for the Orthopedic Clinic, and your area has seriously overspent its budget for the third consecutive quarter. There are rumors circulating that your job depends on reducing costs for supplies, the most expensive item on the list. Other rumors suggest that all the clinic nurses fear they will lose their jobs if the poor financial report for the clinic causes the board to convert the clinic into an urgent care. Although morale has been low, you have been adequately staffed and there seems to be an increase in sick calls by everyone on the team.
• Weight the criteria.
• Rank your goals in order of importance to management.
• Seek alternatives.
• What alternative tools might management use to motivate staff? How would a leader use these tools to motivate staff? Will the leaders and
• managers motivate staff differently?
• What tips do you have for the management team to empower staff?