Discussion:
Review the Case 8-1 ("Steelcase, Inc.") and answer to the 4 questions below:
Q(1) Where should Grueber report and why?
Q(2) What resources should Grueber ask for? What are the biggest challenges for IR?
Q(3) How would you position the function to handle those challenges? How do you see these issues relating to empowerment?
Q(4) What changes would you have made to strengthen empowerment and hence strengthen (possibly) Steelcase, Inc.?