Discussion Board
Primary Task Response: write 250-300 words that respond to the following questions with your thoughts, ideas, and comments. Be substantive and clear, and use examples to reinforce your ideas. Apa format, no grammar errors, No plagiarism. List References
Library Research Assignment
Discuss the following points regarding the evolution of total quality management concepts:
1)Prior to the advent of the total quality management concept, what was senior management's typical approach toward quality?
o *In your discussion, provide an example showing management's typical approach toward quality.
2) What has led to the more comprehensive strategic view of total quality management?
3) What are the benefits of a more comprehensive strategic view? Support your discussion with an example.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.